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HDFC Credit Card Customer Care: HDFC Credit Card

by cardshure

HDFC Credit Card Customer Care.HDFC, offers a 24/7 customer care service, which customers can use to get support to any query, complaint, grievance or suggestion for improvement anytime, anywhere for their satisfaction. HDFC has an organized customer care team, that is on hand to help with prompt assistance, at any time you have any pressing issue(s) that needs attention.

HDFC Credit Card Customer Care

HDFC Credit Card Customer Care

Knowing what number to call when you need answers to the questions you have, can go a long way to help you. This will help you take the right step in the right direction, to get a quick response when you need one. Thus for the different cities, HDFC has provided a number that you can call to get the help you need from where you are. We will be listing these numbers, to help you know the right number to call when there’s an emergency or questions you need answers to.

HDFC Toll-Free Number

 The HDFC credit card customer care toll-free number has been provided to help cardholders easily reach out to the customer care unit to get assistance for whatever they need as regards the HDFC credit card.  The card’s toll-free number is 022-6160-6161

This number, is valid for the following locations only; Agra/Ajmer/ Allahabad/ Bareily/ Bhubaneshwar/ Bokaro/ Cuttack/ Dhanbad/ Dehradun/ Erode/ Guwahati/ Hissar/ Jammu and Srinagar/ Jamshedpur/ Jhansi/ Jodhpur/ Karnal/ Kanpur/ Madurai/ Mangalore/Mathura/ Meerut/ Moradabad/ Muzaffarpur/ Mysore/ Pali/ Patiala/ Patna/ Rajkot/ Ranchi/ Rourkela/ Salem/ Shimla/ Siliguri/ Silvassa/ Surat/ Trichy/ Udaipur/ Varanasi.

HDFC Credit Card Customer Care Number for Different Cities

 Cardholders of the HDFC credit card in different cities have a customer care number they can use in reaching out to the customer care team with ease. Here are the different numbers for each of the cities:

  • Delhi/NC – 01161606161
  • Banglore – 08061606161
  • Chandigarh – 01726160616
  • Hyderabad – 04061606161
  • Chennai – 04461606161
  • Mumbai – 02261606161
  • Lucknow – 05226160616
  • Kolkata – 03361606161
  • Jaipur – 01416160616
  • Cochin – 04846160616
  • Indore – 07316160616
  • Ahmedabad – 07961606161
  • Pune – 02061606161.

HDFC Credit Card Customer Care Postal Address

 Customers, can use the address listed below, to write a query/complaint letter to HDFC Bank. Note, in the letter, you are to clearly state your issue, along with identification details which includes Customer ID or credit card number. You are advised against including details related to your PIN or CVV in the letter.

Your letters should be mailed to;

For Regular Post

Manager,

HDFC Bank Cards Division,

PO Box # 8654 Thiruvanmiyur PO Chennai – 600 041

For Courier

Manager,

HDFC Bank Cards Division,

# 8, Lattice Bridge Road,

Thiruvanmiyur, Chennai – 600 041.

HDFC Credit Card Customer Care Number for NRIs

 HDFC Bank, offers a separate line for customers that are overseas, and want to enquire about their credit card, or want to hotlist it. These are the numbers

  • United States of America – 855-999-6061
  • Canada – 855-999-6061
  • Singapore – 800-101-2850
  • Other Countries (Tariffs Applies).

HDFC Bank Credit Card Online Feedback Form

 Customers can also get in touch with HDFC Bank for feedback, complaint or query by contacting them via email. All you have to do is fill out the additional details required in the form, and submit the same.

HDFC Bank Grievance Redressal Cell

 Customers who are not satisfied by the resolution offered by the customer care team can seek further help by contacting HDFC Bank Grievance Redressal Cell. This can be done in 3 ways.

Via Email

  • Email Grievance Redressal officer
  • Fill out the form and submit the same
  • The Redressal officer will reach out to you as soon as possible, with a possible resolution.

Via Call

You can call at 044- 23625600, Monday to Saturday. Note, not on the second or fourth Saturday. Time; 9:30 AM to 5:30 PM. Not available on bank holidays.

Via Correspondence

 Customers can also drop a letter to HDFC Bank’s Grievance Redressal Cell using this address

Manikandan PS

Grievance Redressal Officer

HDFC Bank Cards Division,

8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041.

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