Country Financial is a prominent insurance and financial services group catering to over one million policyholders across 19 U.S. states. With its origins tracing back to 1925, it has grown into a diversified provider of insurance, retirement planning, investments, and more.
This article will provide a view into Country Financial, including Overview and history, Insurance products offered, Financial Services, Customer support and reviews, and Working at Country Financial.
Overview and History
Country Financial is headquartered in Bloomington, Illinois, and employs over 3,100 people nationwide. It operates under the leadership of CEO Jim Jacobs.
The company was founded in 1925 as Country Mutual Insurance Company to provide automobile coverage to farmers in the U.S. countryside. It expanded across Illinois and neighboring Midwest states over the ensuing decades.
Major milestones include:
- 1982: Opened first Country Financial office
- 1992: Introduced home and life insurance
- 2009: Reached $1 billion in assets
- 2017: Reached one million policies in force
Today, Country Financial provides insurance and financial solutions tailored to agricultural, individual, family, and small business needs. Products are available across 19 states, primarily in the Midwest, Plains, South, and Southwest regions.
Products Offered By Country Financial Insurance
Country Financial offers extensive insurance to protect what matters most. Policies can bundle coverage for simplicity and savings.
Major insurance offerings include:
Auto Insurance
Country Financial offers competitive rates on coverage for collision, comprehensive, liability, medical payments, and uninsured drivers. Usage-based options provide discounts based on driving habits. Add-on coverage includes rental reimbursement, roadside assistance, and OEM parts.
Home Insurance
Comprehensive homeowner’s insurance safeguards the structure, personal belongings, and liability risks related to home ownership. Options include replacement cost and extended replacement cost coverage, sewer/drain backup protection, identity fraud expense, and water backup.
Life Insurance
Various term life, whole life, universal life, and accidental death insurance policies are available. Coverage can extend until age 90 in some cases. Living benefits and annuities provide income during retirement.
Farm Insurance
Multiple options cover farming equipment, accessories, structures, and liability exposures related to farms. Crop insurance is also available.
Business Insurance
General liability, commercial auto, property, and workers’ compensation help small businesses manage risks. Industry-specific policies serve agriculture, contractors, trucking firms, and more.
Financial Services
Beyond insurance, Country Financial assists with:
Retirement Planning: Country Financial guides clients on setting retirement savings goals, investing through IRAs and 401ks, creating income streams, managing taxes, and establishing estates.
Investments: Its financial professionals provide portfolio management, college savings plans like 529s, mutual funds, annuities, stocks, and alternative investments.
Banking: Country Financial Bank offers checking accounts, savings accounts, debit cards, online banking, and financing for automobiles, equipment, homes, and personal needs across the Midwest.
Does Country Financial cover Texas?
No, Country Financial does not currently offer homeowners or auto insurance coverage in the state of Texas. Country Financial operates as a regional insurer focused mainly on selling policies across seventeen U.S. states, primarily in the Midwest.
The states where Country Financial does actively market property and casualty insurance products are:
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Minnesota
- Missouri
- Nebraska
- North Dakota
- Ohio
- Oklahoma
- Pennsylvania
- South Dakota
- Tennessee
- Virginia
- West Virginia
- Wisconsin
So Texas is not among the areas Country Financial provides insurance for at this time. Texas residents looking for home or auto insurance would need to check with insurers licensed and operating within Texas to get quotes specific to coverage rates and options available to TX drivers and homeowners.
Some leading insurers writing policies across Texas include State Farm, Allstate, and Farmers Insurance.
Is Country Financial Available in Georgia?
No, Country Financial does not currently offer insurance coverage options for homeowners or drivers in the state of Georgia. As a regional insurer primarily focused in the Midwest, Country Financial’s offerings are available across 17 U.S. states, but Georgia is not one of them.
The states that Country Financial does provide property and casualty insurance products are outlined above Illinois.
For Georgia residents interested in getting quotes for home, auto, or other personal insurance lines, some companies that do provide coverage statewide include:
- Allstate
- State Farm
- Georgia Farm Bureau
- Travelers
- Progressive
- Nationwide
When you check with insurers actively operating in Georgia, it will allow you to find the best rates and insurance options to protect your property and vehicles locally. Country Financial may consider expanding to more states over time, but they currently focus their offerings in their 17-state Midwest region only.
Does the Company Offer Good Customer Support?
Country Financial offers extensive customer service resources online, by phone, and through local agent offices. Support options include:
Via Phone: Call 1-888-669-8676 for service, claims, and support. Live representatives are available 24/7. Spanish language assistance is also accessible.
Online: The company provides claims servicing, bill pay, proof of insurance requests, and online account access through its customer portal at CountryFinancial.com. Mobile apps ease access.
Agent Offices: Country Financial has over 1,400 local offices across its 19-state footprint for face-to-face service. Search the office locator to connect with a nearby agent.
Reviews
Country Financial earns largely positive customer feedback, including:
- 4 out 5 stars based on 500+ reviews on Consumer Affairs
- A+ rating with accreditation from BBB serving Central Illinois
- 4.2 out of 5 rating on Glassdoor from employees
The company draws praise for competitive rates, flexible payment options, bundle discounts, responsive local agents, and streamlined claims processes. Constructive feedback includes some customer service inconsistencies and areas to enhance mobile/web servicing.
Conclusion
The Country Financial seeks to offer quality insurance plans. The company strives to modernize through investments in digital capabilities while maintaining strong local relationships.
From automated claim filing to equity-indexed annuities and crop insurance, Country Financial provides solutions for diverse needs and continues evolving with the times.